I have set the Sirsi Dynix Institute podcasts up in my Google Reader and have also tagged them into deli.ci.ous. They have just done a podcast on Roving which might be interesting
Guide to Roving: An Essential Service for Library 2.0
Dec 11, 2007 | 01:00:00
"Both Public and Academic Libraries are encouraging their staff to step out from behind their desks and reach out to their "hidden customers" - the 50 % or more - those thousands of customers - who are reluctant to approach staff at the Reference desk and so remain un-served."
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1 comment:
Good to know Swinburne is on target there!
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